Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Fire

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    1. Always call 911 in an emergency. The 911 system is the fastest and most reliable way to connect with police, fire, or EMS response. Modern 911 networks are designed to route cellular calls accurately based on location information and geographic data.  Cellular 911 calls originating from within the Village of Elm Grove are received by our dispatch center whenever possible.
    2. Direct phone numbers should not replace 911. While local public safety agencies may maintain direct lines for specific administrative purposes, advising the public to use alternate numbers in place of 911 can delay emergency response and create confusion during critical incidents.
    3. Elm Grove dispatch efforts. Elm Grove Police and dispatch partners work collaboratively with county 911 systems to ensure that cellular 911 calls originating from within the village are routed appropriately. Dispatchers are trained and equipped to quickly identify locations and coordinate the best possible response.

    Recommendation:
    For any emergency life-threatening, time-sensitive, or requiring immediate police, fire, or medical attention — call 911. For non-emergency assistance, residents can use the appropriate non-emergency number, 262-786-4141.

    Fire

Municipal Court

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  • Mail in your payment or pay online. Payment must be received prior to the court date or the payment date assigned by the Court. If past due, contact the Court. 

    Check or money order should be payable to: Village of Elm Grove 

    Mailing Address: Village of Elm Grove Municipal Court 13600 Juneau Blvd. Elm Grove, WI 53122 

    You may also make a payment in person Monday through Friday, 8:00 AM - 4:00 PM, at the Court Administration Building, 13600 Juneau Blvd., Elm Grove, WI 53122 

    A drop box is available in the Police Department foyer with access 24 hours a day, seven days a week, to make payments during non-business hours. 

    Please note that no payments can be made over the phone.

    Municipal Court
  • Yes. Arrangements must be made with Municipal Court personnel at (262) 780-6676.
    Municipal Court
  • No. Your court appearance date and time is indicated on your citation. On that date you will check in with the bailiff, and upon commencement of the proceedings, the judge will call your case in the order that you checked in.
    Municipal Court
  • Yes, as long as it is received prior to the court date. You will then receive a pretrial date in the mail. If you choose to do this, you do not need to appear at the initial appearance.
    Municipal Court
  • A default judgment will be entered against you by the judge with a forfeiture amount and possible demerit points. You will receive a letter in the mail advising you of the penalties imposed.
    Municipal Court
  • You will receive a driver's license suspension and/or a commitment will be issued to serve time in the county jail.
    Municipal Court
  • You will need to contact Municipal Court personnel to make arrangements for an extension at (262) 780-6676.
    Municipal Court

Building Board

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  • The applicant or applicant’s representative must attend the Building Board meeting to present the plans and respond to questions from the Building Board. If no one is present to speak on behalf of an agenda item, board action may be deferred until the next regularly scheduled meeting.
    Building Board
  • In many cases, the board will vote on a proposal at the meeting in which it is presented. The building permit will then be issued approximately 10 business days following Building Board approval. For larger projects, such as an addition or new residence, the Building Board’s review may require a two-step process. The first step would be a conceptual design review of the final plans, including the landscape plan. For larger projects, applicants should plan on two meetings with the Building Board and structure their timetable accordingly.
    Building Board
  • No. The Building Board approves only the design / architectural merits of the project. All projects, upon approval from the Building Board, are forwarded to the building inspector to ensure compliance with applicable building code requirements. The Wisconsin Uniform Dwelling Code provides building inspectors with 10 business days to take action on a building permit application. The building inspector cannot begin review of your project until all required materials (plans, Building Board approval, property survey, and other submittal requirements) have been filed with the Village.
    Building Board
  • No, but the building inspector reviews the placement of new air conditioning compressors. All air conditioners require an HVAC permit and an electrical permit.
    Building Board
  • Single-family home plans do not have to be designed by an architect.
    Building Board
  • Building additions shall be in proportion to the primary structure and must complement the existing design and scale. New homes are reviewed for scale, site density, and intensity as well as the relationship to neighboring properties for height, setbacks, site coverage of impervious surfaces, and landscape coverage. Total coverage of a lot (including building footprint and impervious surfaces) may not exceed 30%.
    Building Board
  • The board meets the first and third Tuesdays of the month at 5:30 PM in the Park View Room.
    Building Board
  • Yes, if the deck is 6 inches or greater in height.
    Building Board
  • No. Decorative fences (those not greater than 40 feet in length) are reviewed and approved by Village staff. Fencing that exceeds 40 feet in length must receive approval from the Building Board.
    Building Board
  • Yes.
    Building Board
  • Generally, the deadline cannot be waived. Upon meeting with the planning and zoning administrator, circumstances can be reviewed, and a discretionary decision may result.
    Building Board
  • The Building Board reviews all structures. The Village Code defines a structure as “anything constructed or erected, the use of which requires location on the ground or attachment to something having a location on the ground."
    Building Board
  • This varies by property location. Please check the zoning map and Village Code to avoid confusion. Deed restrictions may also be applicable and may be more restrictive than Village ordinances.
    Building Board
  • Residents can hire a land surveyor to prepare a Certified Survey Map of their lot that will show the location of any structures. In some cases, a survey is already located in the property’s building file. Stop by Village Hall to view the contents of the file for your property.
    Building Board
  • Permits are required by both Village ordinances and state statutes. The permit and accompanying inspections are to assure you that the work is in compliance with the Zoning Code, the appropriate building codes, and the Uniform Dwelling Code. The permit process also affords neighbors the opportunity to comment on a project, but only if a project is at variance with the codes. If a permit is not obtained prior to the commencement of work, the Village can issue a separate violation for each day the work is not in compliance, per the requirements of Chapters 106 and 335 of the Village Code of Ordinances.
    Building Board

Assessor

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  • Real property is valued by the assessor in the manner specified in the Wisconsin property assessment manual, from actual view or from the best information that the assessor can practically obtain, at the full value which could ordinarily be obtained at the private sale. In determining the value, the assessor shall consider:
    • Recent arm’s length sales of property to be assessed
    • Recent arm’s length sales of reasonably comparable property
    • All factors that, according to professionally acceptable appraisal practices, affect the value of the property being assessed
    • The effect of any zoning ordinances or conservation restrictions
    • The impairment of value because of the presence of hazardous waste or environmental pollution
    Assessor
  • The assessed value of all property is determined as of January 1. This is the value used for the following year’s tax levy. In other words, the value of a home as of January 1, 2000, will be used to determine the amount of tax levied for 2000, which the homeowner will receive in December of 2000.
    Assessor
  • The assessor will notify property owners of the assessment if the address is known, otherwise the occupant of the property will be notified. The notice will be in writing and sent by ordinary mail at least 10 days before the meeting of the Board of Review. It is typically mailed during the end of April or beginning of May.
    Assessor
  • You can talk to the assessor during the open book period. This time is listed on the assessment notice which is mailed. You can also call Village Hall for the times and dates. Open book is typically during May.
    Assessor
  • Refer to the Board of Review.
    Assessor

Building Inspections

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  • Yes. Three sets of plans illustrating all interior work to be done must be reviewed and approved by the building inspector prior to permit issuance. Please allow up to 10 days for review.
    Building Inspections
  • All residential and commercial structures in the Village are currently serviced by private wells for their primary water source. Depending on the nature of your construction project, the location of the well on your property may become important. Waukesha County is the entity responsible for regulating the use of wells.
    Building Inspections
  • No. However, your electrician does need to be licensed by the State of Wisconsin.
    Building Inspections
  • No. However, if new circuits or more outlets are added, a permit is required.
    Building Inspections
  • No.
    Building Inspections
  • Yes.
    Building Inspections
  • Yes, if new piping is involved.
    Building Inspections
  • A property owner may personally perform electrical work in his or her own single-family residence owned by and occupied by or to be occupied by him or her as a permanent residence, provided that:
    1. A permit is applied for and secured in accordance with Chapter 106 (Building Construction)
    2. All required fees are paid
    3. The work is performed by yourself in accordance with Chapter 106 of Village Code
    4. An inspection is applied for
    5. Project approval is received from the building inspector
    Building Inspections
  • According to COMM 5.70 of the Wisconsin Administrative Code, a homeowner is allowed to service existing HVAC equipment. If any alterations or replacement of existing equipment occurs, a licensed contractor must perform the work.
    Building Inspections
    • Homeowners of single family residences may obtain a plumbing permit for fixture replacements only, provided they occupy the residence.  A homeowner may not replace fixtures in such a manner that requires relocation, alterations, removal, or addition to existing hard piped drains, vents, or water lines.
    • Homeowners may perform minor repair work required for proper maintenance of an existing plumbing system without obtaining a plumbing permit (example:  faucet repair, drain cleaning, toilets exchange/repair, etc.).  
    • All other work required a State of Wisconsin licensed Master Plumber to obtain a plumbing permit.  All permits must be secured prior to work commencing.  
    Building Inspections
  • Permits are required for dishwashers and water softeners, but not for garbage disposals. A plumbing permit is also required for a new sink, tub, or toilet.
    Building Inspections
  • Yes, if it is permanently installed.
    Building Inspections

How Do I

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  • Make payments to Village of Elm Grove and submit them to: 13600 Juneau Blvd. Elm Grove, WI 53122
    How Do I
  • Call the zoning and planning administrator at (262) 782-6700.
    How Do I
  • Please fill out our online Report a Dead Animal Form

    How Do I
  • Download and complete the Application for Electrical Contractor's License. Instructions and required fees are included on the application. Submit all documents and payment to Village Hall in person or through the mail.
    How Do I
  • The meeting rooms in Village Hall are provided for use by Elm Grove residents primarily for community-sponsored activities.  They are not to be used by profit-making businesses.  The Village of Elm Grove reserves the right to cancel a room reservation or move your organization to a different room if the room reserved is needed for Village use.  

    Application for the use of a meeting room shall be submitted to Village Hall, providing all data required, at least 7 days prior to the requested date, and may be reserved up to 4 months in advance.  

    You may reserve a meeting room by filling out the online meeting room reservation form below. Once received, our front office staff will compare your request to the calendar to see if your date is available. If it is, you will get an email confirmation. If it is not, you can choose another date or room. Please allow 3-5 business days for a reply. 

    How Do I
  • Two picnic areas for families or groups are available to be reserved in the park by Village residents or businesses of Elm Grove. A non-refundable fee is required for each area being reserved.

    An application for a beer or wine permit must be made if either will be consumed in the park.

    Click on the link below for more information.

    How Do I
  • The Pool/Splash Pad can be reserved for private parties on Tuesdays, Thursdays & Saturdays from 6:30-9:30 PM. 100 person max.

    Information is available on the Village Park page.

    How Do I

Police

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  • Motor vehicle forms are available from the Wisconsin Department of Transportation website.
    Police
  • The Wisconsin Department of Corrections maintains an online registry of sex offenders.
    Police
  • The Village of Elm Grove enacted an ordinance in 2007 regarding sex offender residency restrictions and child safety zones.
    Police
  • The Village has established restricted areas and child safety zones. You can view those areas on the map below.
    Police

Underwood Creek Daylighting Project

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  • The Village has been contracting with an engineer to design the project and review various design options. The project cost includes the cost for property acquisition, easements, engineering costs, legal expenses, and construction. The total project cost includes a 10% contingency. The total project cost has increased from previous estimates because of concerns of soil contamination and the costs associated with handling the soils properly. We are currently awaiting the results of soil testing; however, based on preliminary results, it is very likely that these costs will come down.

    Underwood Creek Daylighting Project
  • The Village will be utilizing grant funding, funding from TID #2, and existing Stormwater User Fees that residents already pay. Taxpayers will not see any increase on their property taxes for this project. 

    Underwood Creek Daylighting Project
  • Yes! The Village has successfully secured the following grants:

    • $75,000 through the Fund for Lake Michigan
    • $85,000 through the Milwaukee Metropolitan Sewer District (MMSD) Green Infrastructure Partnership Program
    • $200,000 through the Fund for Lake Michigan
    • $300,000 through the National Fish and Wildlife Foundation

    Once the Village has finalized construction plans and an approved project, we plan to apply for other grant opportunities. 

    The Village is actively pursuing the Vibrant Spaces grant through the Waukesha Economic Development Corporation to use for the proposed green space in the northeast corner of the project site. 

    Underwood Creek Daylighting Project
  • The Wisconsin Department of Natural Resources (DNR) has told the Village that they would not permit any significant repair to the Creek because it is a non-permitted structure.

    Underwood Creek Daylighting Project
  • The intent is that the entire existing culvert will be infilled using excavation materials from the site. 

    Underwood Creek Daylighting Project
  • The proposed sidewalk will be 6' wide, the same as other paths in the Village. 

    Underwood Creek Daylighting Project
  • Currently, the plans show a right-turn "out", left-turn "out", and one-way "in" on Watertown Plank Road. The Village is actively pursuing discussions with the owners of the Park & Shop to relocate the Park & Shop sign in order to accommodate this traffic pattern. 

    Underwood Creek Daylighting Project
  • There is ongoing coordination with the property owners to design a new parking lot configuration. However, the parking lot is on private property, and the final design of the parking lot will be up to the property owners. Existing parking will remain west of Sendik's. 

    Underwood Creek Daylighting Project
  • There are no plans for this section of the Creek at this time. The Creek will still flow under Watertown Plank Road and will daylight south of Watertown Plank and flow into the new channel. 

    Underwood Creek Daylighting Project
  • The Village plans to go out to bid in January or February of 2025 with the intention of shovels being in the ground by spring of 2025. 

    Underwood Creek Daylighting Project
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